Bruce Studios is on a mission to redefine how people train, recover, and feel good – every day. www.brucestudios.com

With thousands of members and 1,000 partner studios across the Nordics, they offer the most flexible way to stay active and well.

Movement should be a natural and joyful part of everyday life — not just a routine, but a source of energy, balance, and connection. As people seek more personalized, flexible, and holistic ways to stay well, Bruce Studios is uniquely positioned to meet that need.

The massive growth is driven by data, design, and deep user insight — but at the core, Bruce Studios is a community company. They are expanding fast across regions, product areas, and digital touchpoints, and they are building a platform that makes health and wellbeing more accessible, more social, and more sustainable.

Bruce Studios is now looking for a sharp, hands-on and forward-thinking Chief Operating Officer to lead the operations into its next chapter.

As COO, you’ll lead and scale Bruce Studios’ internal engine – across support, people, legal governance, and daily operations. You’ll be responsible for ensuring operational excellence today, while laying the foundation for long-term growth, automation, and international expansion.

Operations team currently consists of 10 people working with member and partner support across the Nordics — including part-time and hourly staff. You’ll lead this team and the office environment they operate in, ensuring structure, clarity, and daily energy.

• Delivers results – but always builds with the future in mind
• Brings clarity and accountability – and leads with heart
• Builds scalable systems – and a high-performance culture
• Loves solving complex challenges with structure, data, and people

You’ll play a key role in ensuring that Bruce Studios continues to scale in a smart, focused, and human way – while embedding data, design and technology into every step.

What you’ll do

• Own Bruce Studios' daily operations - including support, office management, HR collaboration, internal routines, and legal coordination
• Lead and develop our Operations team working with member and partner support across markets
• Be responsible for Bruce's physical office environments - ensuring energy, culture, and function
• Drive operational excellence - simplifying and automating workflows across teams
• Implement and run our operating model - sprints, KPIs, prioritization and follow-up
• Collaborate closely with Bond Group's People & Legal functions - but take operational ownership within Bruce
• Drive integration of AI and automation into internal processes, workflows, and member touchpoints
• Coach and empower managers to lead with focus, clarity and accountability
• Support geographic expansion - building the internal foundation for launching new markets
• Be a key contributor to company strategy, leadership, and long-term planning

Who you are

• Minimum 3 years of operational leadership in fast-scaling, digital or service-based businesses
• Experience building systems and teams that support both growth and quality
• Proven leadership experience within customer support or customer success, ideally in a SaaS environment.
• Proven track record of managing support, people/HR, or business operations
• Strong understanding of execution, prioritization and KPI-driven management
• Familiarity with marketplace models, SaaS or subscription-based services
• Experience implementing automation or AI in operational flows is a plus
• Excellent communication skills – clear, motivating and structured
• A balance of strategic thinking and hands-on problem-solving

In this recruitment Bruce Studios work with Uniqruit. Please contact responsible recruiter, David Källström, for more information related to this.